Privacy Policy
INTRODUCTION
Crafted Moments Co. is committed to protecting the privacy of our website visitors, customers, and event guests. This Privacy Policy explains what information we collect, how we use it, and how we protect it. By using our website and services you agree to the terms of this policy.
INFORMATION WE COLLECT
We collect information you provide directly to us when you submit a booking inquiry, complete a booking form, make a purchase, or contact us. This includes your name, email address, phone number, billing address, and any additional information you provide in your forms. We also collect standard website usage data such as IP addresses, browser type, and pages visited through cookies and analytics tools.
HOW WE USE YOUR INFORMATION
We use the information we collect to confirm and manage your bookings and purchases, communicate with you about your event or order, send you event reminders and follow up communications, improve our website and services, and process payments securely. We do not sell, rent, or share your personal information with third parties for marketing purposes.
COMMUNICATION
By submitting a booking form or making a purchase with Crafted Moments Co. you agree to receive communications related to your booking or order via email and phone. We may also send you updates about upcoming events, new experiences, and promotions. You may opt out of promotional communications at any time by replying to any email with the word Unsubscribe or by contacting us directly at craftedmomentsco.co.
PAYMENT INFORMATION
All payments are processed securely through Wix Payments. Crafted Moments Co. does not store your credit card or payment information on our servers. All transactions are encrypted and processed in accordance with PCI compliance standards.
PHOTOS AND MEDIA
By attending a Crafted Moments Co. event you acknowledge that photos and videos may be taken during the event for use on our website and social media platforms. If you do not wish to be photographed please notify us before or at the start of the event and we will respect your request.
COOKIES
Our website uses cookies to improve your browsing experience and analyze website traffic. You may disable cookies in your browser settings at any time however some features of the website may not function properly without them.
DATA SECURITY
We take reasonable measures to protect your personal information from unauthorized access, loss, or misuse. However no method of transmission over the internet is completely secure and we cannot guarantee absolute security.
CHILDREN'S PRIVACY
Our website is not directed at children under the age of 13. We do not knowingly collect personal information from children under 13. For Crafted Moments Kids events all bookings are made by a parent or guardian on behalf of their child.
CHANGES TO THIS POLICY
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date. Continued use of our website after changes are posted constitutes your acceptance of the updated policy.
CONTACT US
If you have any questions about this Privacy Policy please contact us at craftedmomentsco.co or through the contact form on our website.